Training Guide plus Audio Files
What's included
The "Please Hold" training materials include:
- Helpful training tips
- Script with transcribed phrases
- Pronunciation key
- Audio files of recorded phrases in 30 languages: Arabic / Armenian / Burmese / Cantonese / Croatian / Dutch / Farsi / French / German / Greek / Haitian Creole / Hebrew / Hmong / Italian / Japanese / Khmer / Korean / Laotian / Mandarin / Nepali / Polish / Portuguese / Punjabi / Romanian / Russian / Serbian / Spanish / Somali / Tagalog / Vietnamese
![health-adv-01](https://www.languageline.com/hubfs/health-adv-01.png)
![direct-response-01-01](https://www.languageline.com/hubfs/direct-response-01-01.png)
Need more inbound call support? Try DirectResponse
Automatically route limited English speaking callers to the right department with a professional interpreter already on the line, ready to assist. DirectResponse saves time and reduces frustration for callers and staff. Learn More