When a limited English proficient (LEP) person needs an interpreter, you can easily communicate in their language to "please hold". Learn 6 different phrases in 30 languages using visual transcriptions and listening to the phrases repeated in audio files.
How can I use this complimentary guide?
The Please Hold Guide will easily help you:
- Learn phrases to ask an LEP if they speak a specific language and to please hold for an interpreter
- Train individuals or a group of employees who dial out and/or receive calls to use the simple phrases
- Distribute multiple kits to staff to place at their desk for quick reference
- Boost customer service to everyone you serve
- Help your staff be more efficient and productive
Available only to LanguageLine Solutions Clients.
