Ensure Total Understanding in 150 Languages

In some situations, there’s no substitute for having a professional interpreter physically present. In-person interpretation provides a personal touch that can result in more nuanced communication in sensitive matters and enhance customer, patient, or constituent satisfaction.

Get the assistance you need by working with LanguageLine^® OnSite^SM services. Your employees can take advantage of 10,000+ interpreters fluent in almost 150 languages. We’re also the only provider that can meet in-person interpreting requests in the 48 contiguous states and four largest U.S. markets.

223,000+

In-person interpreter requests filled by our experts every year
95%

National fill rate for in-person appointments
10,000+

OnSite Interpreters available to you and your clients

ONSITE INTERPRETING

Work with an In-Person Interpreter

LanguageLine^®OnSite^SM interpreting is ideal for businesses such as healthcare organizations and financial institutions that support patients and customers on important decisions. Having an expert ASL interpreter present can help ensure you’re serving the best interests of everyone involved while also satisfying compliance requirements.

With the increase in Deaf foreign nationals and newly arrived Deaf families we also employ certified Sign Language specialists (CDI) to assist in important communications with your consumers.

ONSITE INTERPRETING

The Benefits of OnSite Interpreting

Let multiple speakers interact freely without structured turn-taking
Communicate effectively in complex, critical, and sensitive situations
Communicate with young children who have underdeveloped language skills
Adhere to ADA and Title VI laws and regulations
Comply with ACA Section 1557 and HIPAA requirements

ONSITE INTERPRETING

Schedule Interpreters Online 24/7

LanguageLine OnSite provides access to expert interpreters trained for specific needs and sensitive discussions. Our professional interpreters can be easily scheduled for occasions such as patient engagements, client needs, and other important situations. Assignments are flexible and can range from the two-hour minimum to full or half-day shifts.

Virtual Onsite Interpreting

Schedule Interpreters for Online Meetings

With LanguageLine Virtual OnSite Interpreting, you can book an interpreter for online meetings. Choose the interpreter and schedule your video conference time. You can even book your same OnSite interpreter for continuity and use a variety of popular platforms including:

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INTERPRETER QUALITY

Work With Only the Best People

What truly distinguishes LanguageLine OnSite is our people. Our interpreters are carefully vetted and highly skilled. We maintain a staff of interpreter managers to recruit, hire, mentor, and supervise them. They even conduct announced and unannounced observations of our interpreters as they work.

INTERPRETER QUALITY

Count on Exceptional Training

Interpreter quality is essential in ensuring effective communication. Our interpreters are trained to skillfully break down language barriers, bridge gaps in understanding, and facilitate complex communication. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve.

INTERPRETER QUALITY

We’ll Safeguard Your Privacy

Our interpreters sign a Confidentiality Agreement and a Code of Ethics, to ensure private and sensitive information will be handled with the utmost care.

Let’s Talk Solutions

Learn how to ensure your team members and the people you serve can understand each other. You can read our OnSite Interpretation brochure or choose a time to speak with our experts about solving your language access challenges.

LanguageLine proposed a plan robust enough to handle a large healthcare system…they delivered what they promised and over-delivered. Their interpreters are professional, courteous, prompt, competent, and culturally aware. We live with the benefit of knowing they will help us bridge the communication barrier to ensure equal access to healthcare for all. "

— DEI/Language Access Leader

It’s more expensive to lose a client because of a language barrier or misunderstanding. It’s far less expensive to have a partner like LanguageLine to help the client understand what he’s signing and the product he’s buying. I can’t put a dollar value on a service like this because it’s doing the right thing. And that’s what we do. "

— Senior Multicultural Campaign Manager

We are proud to increase accessibility to all our communities in our region. The ethnic landscape of our region, like so many others, is changing and quickly growing. Erlanger understands that in order to fulfill our mission of providing compassionate care, we must be able to communicate with our patients and their families. "

— Chief Diversity Officer

ONSITE SERVICES

Achieve Total Understanding with Expert In-Person Interpretation

Ensure Total Understanding in 150 Languages

223,000+

95%

10,000+

ONSITE INTERPRETING

Work with an In-Person Interpreter

ONSITE INTERPRETING

The Benefits of OnSite Interpreting

ONSITE INTERPRETING

Schedule Interpreters Online 24/7

Virtual Onsite Interpreting

Schedule Interpreters for Online Meetings

INTERPRETER QUALITY

Work With Only the Best People

INTERPRETER QUALITY

Count on Exceptional Training

INTERPRETER QUALITY

We’ll Safeguard Your Privacy

Let’s Talk Solutions