Level Up For Increased Efficiency

LanguageLine’s custom solutions are your gateway to revolutionising your operations through advanced AI and GenAI technologies. Designed for flexibility and scalability, our AI-driven solutions are tailored to meet your organisation's unique needs, enabling you to streamline processes, enhance customer interactions, and gain a competitive edge in a rapidly evolving global market.

Our comprehensive AI framework leverages the power of our partner solutions and LanguageLine’s multilingual support, providing you with access to market-leading AI tools that are easy to integrate and deploy. Whether you need to automate speech-to-text conversions, enhance your multilingual chatbot capabilities, or expedite the translation of vast volumes of documents, our solutions are designed to deliver unparalleled efficiency and accuracy.

At LanguageLine Solutions, we are committed to helping you navigate the complexities of safe AI implementation and achieve tangible results. Discover how our AI solutions can transform your business operations and position you as a leader in your industry.

TRANSLATION & LOCALISATION

Provide In-Language Service in Every Interaction and Channel

Strengthen language access across all your customer touchpoints and throughout your organization. We can provide translation and localisation services in 290+ languages for:

Real-time chats using machine translation
Marketing materials
Audio and video recordings, voiceovers, captions, and subtitles
Training and eLearning programs
Websites and mobile apps
Help tickets

Maximise Return And Engage With Customers On A Global Scale

In our changing world, the need to enhance global reach is indisputable. By providing support in multiple languages, you can expand your market presence and engage with customers on a global scale without language barriers. Quick, accurate responses in the customer’s own language significantly enhance user experience and satisfaction, leading to higher retention rates and positive brand perception.

Reduce the need for multilingual staff and reduce training costs with our AI-driven solutions that improve response times and simultaneously handle large volumes of interactions. Our solutions are designed to maximise your ROI by reducing the costs associated with traditional multilingual support while maintaining superior service quality.

Key Features

Comprehensive Multilingual Support

Channel Versatility: Our solutions extend across email, web chat, knowledge base, and telephone, ensuring that your customers receive consistent support in their preferred language, regardless of the communication platform.
Dynamic Language Detection: Automatically identifies the language used by the customer, facilitating instant support through our AI-driven translation technology

Key Features

AI-Driven Translation and Efficiency

Real-Time Translation: Leverages cutting-edge neural machine translations (NMT) and language models to provide real-time translation without delays, making interactions as smooth as monolingual exchanges.
Scalability: Our AI solutions scale with your business, supporting an increasing array of languages and dialects as your global reach expands

Key Features

Integration of Human Expertise

Quality Assurance by Language Experts: Linguistic experts are at hand to review machine-generated responses, preserving nuances and cultural relevance and maintaining high-quality communication.
Human-in-the-Loop (HITL): Human experts oversee the complete integration process, providing a layer of verification that boosts customer trust and compliance.

Key Features

Seamless Technological Integration

Compatibility with Major Platforms: Our technology is designed to integrate smoothly with major customer relationship management (CRM) systems like Salesforce, ServiceNow, or Zendesk, ensuring that implementation is straightforward and does not disrupt existing workflows.
Custom API Integrations: We provide bespoke integrations, allowing our systems to connect directly with your digital infrastructure, enhancing functionality and user experience.

Let’s Talk Solutions

Our professional linguists are eager to provide translation and localisation services that fit your budget. Request an estimate now for your next project or speak with one of our experts.

AI Translation

Professional AI Translation Solutions to Elevate Your Multilingual Communication

Level Up For Increased Efficiency

TRANSLATION & LOCALISATION

Provide In-Language Service in Every Interaction and Channel

Maximise Return And Engage With Customers On A Global Scale

Key Features

Comprehensive Multilingual Support

Key Features

AI-Driven Translation and Efficiency

Key Features

Integration of Human Expertise

Key Features

Seamless Technological Integration

Let’s Talk Solutions