Proudly Giving Back To Our Communities
LanguageLine employees regularly participate in events that support the communities in which we operate. Our team members create positive change through both corporate volunteering opportunities sponsored by LanguageLine, in addition to activities carried out personally by individuals. Our team members enthusiastically apply their skills and talent to help causes, projects and not-for-profit organisations.
Our efforts for positive and sustainable change are focused on the following high-impact areas: protecting the environment, reducing socio-economic disparities, improving physical health, supporting communal access to opportunities, and enhancing access to mental health/wellbeing support.
Volunteering at St. George Hospital
Sunshine, Team Spirit, and Purpose: LanguageLine Volunteers in Action
A sunny August day, a wonderful team, and a meaningful cause! Our LanguageLine volunteers Felix Ustorf, Rebecca Turner, Marzia Pinelli, David Elgar and Anna Paduchowska recently swapped their desks for garden tools at St. George Hospital. Together, they rolled up their sleeves to help refresh the hospital's green spaces, tidying up the garden behind the Education Centre as well as clearing all the weeds out the front, making a real difference to those using the building.
It was a rewarding day filled with hard work, laughter, and connection, proving that small acts of kindness can make a big difference. We’re grateful for the opportunity to give back to the communities we serve and strengthen our bonds as a team.Aintree University Hospital NHS Foundation Trust.
Volunteering in the Fazakerley Bluebell Wood
LanguageLine Gives Back forms part of our Social Value commitments, enabling LanguageLine employees to regularly participate in events that support the communities in which we operate.
This week members of the team volunteered to spend a day at Aintree’s Fazakerley Bluebell Wood, helping to clear invasive species from the green space connected to Aintree University Hospital NHS Foundation Trust.
Aintree’s Fazakerley Bluebell Wood, which is one of the NHS Forest alliance sites, is a substantial, well-established woodland with over 1,000 trees and countless bluebells that transform the ground into a blue haze every April. The Centre for Sustainable Healthcare’s Nature Recovery Ranger is helping community volunteers look after the wood and encouraging people to explore this grand and peaceful natural retreat for the benefit of their physical health and mental wellbeing.
Our Volunteers, Dave Panther , Madeline Friend and Anne Denny all enjoyed a rewarding (and tiring!) day, spent in this stunning outdoor setting, learning about sustainability in the woodland, supporting the organisation and spending some welcome time with colleagues. An amazing contribution, thank you and well done!
SUPPORTING ST GEORGE’S HOSPITAL CHARITY
LanguageLine Volunteers Spread Festive Cheer
In December, three members of the LanguageLine team Rebecca Turner, Seema Parmar and Jessica Aguilera Maldonado spent the day at St George’s Hospital. Our volunteers were kept busy all day, wrapping Christmas Presents that were destined for the children staying on the paediatric ward.
It looks like the team could secretly be elves in their spare time – look how beautifully wrapped all those presents are!
Supporting St George's Hospital Charity
Charity Cake Bake
Here at LanguageLine Solutions, we don't really need an excuse to eat cake. However, we do love an extra reason to do so...especially when it involves raising money for St George's University Hospital!
In October, ten members of the team volunteered to contribute to our Charity Cake Bake. There were some spectacular offerings from our bakers from brownie to cheesecake, and even Cookie Monster cupcakes!
A fantastic effort from all our bakers and cake-eaters alike, getting together to support a very worthy cause.
A day well spent at St George's University Hospital
Volunteering in the hospital gardens
During the summer, members of the LanguageLine team volunteered to spend a rewarding (and tiring!) day working in the hospital gardens at St George's University Hospital.
The volunteers enjoyed a range of activities, including weeding and litter picking, harvesting vegetables from the Dementia Garden and picking lavender to go into the lavender bags for cancer patients.
It was a great day for a great cause, and our volunteers were even blessed with a sunny day!
Battersea Run Through
Raising Funds for NHS
Nico completed the Battersea Run Through Half Marathon raising 250GBP in the process. "I ran for St. George's because of the life-saving work they do, and now more than ever we need to show our support for the NHS."
Liverpool Women's Hospital Breast Screening Flyer
Spreading Awareness In Top 10 Languages
To encourage breast screening appointments, we translated informative flyers to help spread awareness. These flyers wer translated into the top 10 requested languages in the hospital.
Learning more about the deaf community
Deaf Awareness Training
Our team enthusiastically participated in Deaf Awareness Training, enhancing our understanding of deaf culture and communication and fostering inclusivity and effective collaboration. Even learning some British Sign Language in the process.
EXPLORING DEAF CULTURE WITH SENSORY AWARENESS TRAINING
BSL and Beyond
LanguageLine colleagues took part in an interactive sensory awareness training session led by the incredible Susan Craney and Roger Hewitt, distinguished advocates and prominent ambassadors for the Deaf Community.
The training was fascinating and engaging, and as you’ll see from the photo, a lot of fun! Susan and Roger shared with us the daily challenges faced by the Deaf Community, shedding light on the vast spectrum of deafness (did you know there are more than 26 different medical terms for deafness?), and enlightening us about the simple yet impactful ways to enhance communication, including the importance of lighting and ‘visual noise’.
British Sign Language (BSL) took centre stage, with discussions on its history and grammatical structure. And that's not all – Susan and Roger even equipped us with BSL fingerspelling and some essential vocabulary, along with some pro tips to navigate without any communication hiccups!
LLS Social Value Events and Activities
Discover the Social Value Delivered by LLS
We Are Dedicated to Driving Meaningful Change
Our Five Commitments
- Provide accessible, entry-level employment and training opportunities for local people and develop future talent.
- Promote workforce diversity by targeting harder to reach and under-represented groups and communities.
- Ensure employment opportunities are available particularly for those who face barriers to employment, and/or who are located in deprived areas.
- Deliver meaningful and timely staff awareness training.
- Take action to support the physical and mental health of employees and influence suppliers, customers, and communities.
- Implement social value objectives through our workforce and supply chains.
- Partner with voluntary groups, charitable and social enterprise organisations.
- Support voluntary, charitable and social enterprise groups.
- Be accountable to communities where we work and ensure a transparent and meaningful dialogue.
- Implement responsible practices to reduce carbon in our operations, materials and service delivery methods.
- Fulfill our share of the responsibility to keep the global temperature rise below 1.5° Celsius, continuing to reduce our impact on air, land, and water.
- Work with our customers and supply chain to deliver net zero carbon emissions.
- Continually develop our services, technology and products to maximise engagement between our customers and their communities.
- Consider the needs of all service stakeholders in development and innovation opportunities.
- Work to identify new and innovative ways to support communication and equal access to services.
Meet the Team
Leading The Way To A Bright Future
As an organisation, we pride ourselves on being a socially responsible business. Through this initiative, we hope to deliver a lasting, positive impact on communities, the environment, and the wellbeing of individuals.
Meet our dedicated LanguageLine Gives Back team members who are helping create a healthier, greener, safer, and more prosperous society:
- Lindsay Harrington-Tucker, Bid Manager
- Anya Roszkowiak, Bid Manager
- Rebecca Turner, Compliance Manager
- Sarath Santha Ram, Digital Campaign Manager
Community Updates
Follow Our Progress
The Social Value team have been working on some very exciting projects with our wonderful customers and their local communities.
- Read our latest Social Value Report here!
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If you would like to discuss how LLS can support your organisation, please email socialvalue@languageline.co.uk or speak to your Account Manager.
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