In December 2022 LanguageLine was delighted to acquire Capita Translation and Interpreting (CTI). Since the acquisition, whilst an integration of services took place, Capita Translation and Interpreting has been operating under the LanguageLine umbrella as LLTI, whilst the CTI website has been operating under the My Language Supplier brand. However, as a notice to all CTI/LLTI customers, in the coming months, the My Language Supplier website will be discontinued with all previous access and functionality linked to Translation and Interpreting being served through the LanguageLine website.
What does this mean for customers?
An extensive integration of services immediately followed the acquisition, ensuring that the very best elements of each company were merged to form the new business; a business which now carries the best features and functions of both, and offers all customers – including those formerly contracted to CTI, unprecedented access to a unique range of high-quality language support services under the LanguageLine umbrella.
From translation and localisation, to remote and on-site interpreting, each element is underpinned by the very best language industry expertise, the finest linguistic resource and cutting-edge, emerging technology; features reinforced through the combination of expert teams who have been developing service-enhancing features for many years within their separate entities.
This will continue to be complemented by an unerring dedication to outstanding customer service, underpinned by over 40 years of experience in providing language support services to thousands of organisations worldwide.
Not only are customers experiencing access to improved services; the integration also introduces customers to industry-leading, AI-driven programmes such as LanguageLine’s Global Content Solutions, which offers a wide and varied range of language support solutions made possible through emerging technologies – all delivered securely and responsibly, and always with the focus on specific customer needs and goals.
With the integration of these two respected language service providers now complete, customers really can experience the best of both worlds and be in the best hands to benefit from future developments in the language services field.
LanguageLine Translation Services