40+ Years of Service, Growth, and Innovation
1982
A San Jose police officer helps launch a volunteer phone interpreting service to communicate with Vietnamese refugees.
1984
CALL (Communications and Language Line) begins operations.
1989
AT&T acquires CALL and names it AT&T Language Line Services (LLS). The company reaches 24K annual calls.
1992
Language Line Services launches Translation & Localization services.
1995
Language Line Services receives its 1st patent for “On-Demand Language Interpretation in Telecommunications System.”
1996
Language Line Services launches its first website and provides interpreting for the Atlanta Summer Olympic Games.
2000
1st global interpretation center opens.
2004
Language Line Services launches video interpreting services.
2009
Language Line Services launches OnSite in-person interpreting services.
2012
Language Line Services rebrands to LanguageLine Solutions® (LLS).
2013
LanguageLine Solutions acquires onsite interpreting companies Pacific Interpreters and Fluent Language Solutions.
2014
We invest $47M+ to build the industry’s most advanced language access platform. The LanguageLine App for iPhone and TeamLink Virtual Call Center platforms launch.
2015
LanguageLine Solutions receives its 15th patent, including “9-1-1 Text Translation.”
2016
The LanguageLine App featuring InSight Video Interpreting is launched.
2018
LanguageLine Labs releases its patented TrueSound audio-amplification enclosure, enhancing an iPad’s volume without wires or batteries.
2019
LanguageLine Solutions receives its 23rd patent. The company gets its 1st “Great Places to Work” certification.
2020
Demand for audio and telehealth services rise due to COVID-19 Pandemic. Interpreter staffing reaches 13.6K+.
2021
Session Initiated Protocol (SIP) connectivity for telehealth and virtual meetings enables instant access to a growing team of 16K+ interpreters.
2021
LanguageLine Solutions adds a multi-payer feature to the LanguageLine App, enabling users to track and bill health plans for each session.
2022
The new LanguageLine Mercury Tech Stack℠ helps clients automate, centralize and improve their translation workflows easily.
2022
LanguageLine Solutions acquires UK-based Capita Translation and Interpreting.
2023
LanguageLine Solutions’ 35K+ expert linguists support 30K+ clients worldwide. 75M+ interactions are handled annually in 290+ languages.
2024
We receive our 5th “Great Places to Work” certification.
