Language Line Services

LANGUAGE LINE SERVICES ANNOUNCES SEVEN NEW
YOUR WORLD. YOUR LANGUAGE.^SM WORLDPARTNER^SM MEMBERS

Language Line Services, the global leader of over-the-phone language interpretation, today announced that Citibank, Ritz-Carlton San Francisco and San Francisco area Bloomingdales, Greyline Tours, Macy’s, SuperShuttle and Yellow Cab have signed on to offer their services through Your World. Your Language.^SM

A toll-free telephone service powered by AT&T Inc. (NYSE:T.), Your World. Your Language.^SM connects businesses with limited English speaking consumers and a qualified interpreter within seconds. Today’s announcement introduces seven new companies to the service’s WorldPartner^SM member network, an exclusive group of service providers who receive all referral calls from consumers dialing into the Your World. Your Language.^SM toll-free number, 1-888-855-0811.

"More and more companies are realizing that providing multi-language channels is not only a convenience for customers, but a necessity for growing business in an increasingly diverse marketplace,” Said Louis Provenzano, President & COO of Language Line Services. “The organizations that have signed on recognize that it is virtually impossible and uneconomical to independently provide adequately trained interpreters for the variety of languages spoken in the U.S."

Today’s seven new WorldPartners join notable national and local businesses from the banking, telephone, cable, utility and entertainment industries including, 1-800-DENTIST®, AT&T, Cingular Wireless, Dish Network, San Francisco City Services, San Francisco Opera and Orbitz.

Provenzano noted that recent research shows that limited English speaking consumers are four-times as likely to purchase a product when the transaction takes place in their own language. “People who do not speak English often cannot access vital business services in the first place.”

As members of the WorldPartner^SM network, businesses gain access to consumers who are actively seeking to complete transactions for a wide array of business, public utility and city services. Member businesses are able to communicate directly with limited English speaking consumers in their own languages. Your World. Your Language.^SM is a free service for consumers. Businesses that join the service’s WorldPartner^SM network pay only for calls placed through the service to their customer representatives.

Your World. Your Language.^SM was launched on October 18, 2006 in San Francisco, one of the most diverse cities in the country, where Asian-born residents make up more than half of the city’s foreign-born population. The service will initially assist consumers in Cantonese (Chinese), English, Japanese, Korean, Mandarin (Chinese), Russian, Spanish, Tagalog and Vietnamese. The San Francisco launch will be followed by a nationwide roll-out of Your World. Your Language.^SM over the next 12 months in the country’s most culturally diverse communities, and languages will be added as needed.

“We are proud to welcome these quality businesses and city services as WorldPartner^SM members,” said Provenzano. “Their participation in Your World. Your Language.^SM demonstrates the unique value of this first-ever service.”

More Information about Your World. Your Language.^SM is available at www.worldpartnerprogram.com

Your World. Your Language. ^SM is a nationwide telephone-based service that allows limited English speaking consumers to communicate in their own languages with banking, insurance, telephone, Internet, utility, retail, travel, entertainment and other vital service providers. The service is toll-free, and connects callers with companies situated within their local service areas. With patent-pending technology developed by Language Line Services, leader of over-the-phone language interpretation and powered by the network of the new AT&T, Your World. Your Language. ^SM is the first and only comprehensive service that offers free over-the-phone interpretation in multiple languages for limited English speaking consumers actively seeking information about, and access to, specific business products in their city. At the same time, the service functions as a comprehensive customer-acquisition application, offering companies a new, cost-efficient way to communicate directly with active consumers in more than eight languages.

November 14, 2006