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Doing our job is not enough

A message from our president on Corporate Social Responsibility

Every single day, thousands of people rely on Language Line Services to help them
communicate with customers, patients, and citizens who don’t speak their language. We help people apply for loans, file insurance claims, launch business ventures, and save lives.

Language Lines Services was conceived as a volunteer venture way back in 1982. The company’s founders saw an opportunity to help Asian refugees overcome language barriers when seeking essential health care, utility, and emergency services.

Since then, we’ve experienced tremendous growth and prosperity. But that spirit of community service remains alive to this day and stayed true to our mission —
removing language as a barrier anytime, anywhere.

Today, in business, in government, and out on the streets, people from different cultures, are coming into contact with one another more often than ever before. We see the many ways in which they are all connected. We witness the challenges they face.

And we experience the universal appreciation that comes from better communication
and cultural understanding.

The relationships we have developed with professional interpreters and customers from
all around the world strengthen our resolve to remove language barriers and improve the quality of life in any way we can.

So we strive to aid good causes, volunteer our resources, and do our best to spread good will.

At Language Line Services, we don’t draw a line between being good business partners and good citizens. To us, they are one in the same.

Louis F. Provenzano, Jr.

President and Chief Operating Officer


Read "Corporate Social Responsibility: Helping to Create a Compassionate Global Community" here >>