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Introducing... Language Line® University

Testing and Training Your Bilingual Staff to Be Better Interpreters


Are your in-house interpreters as good as you think they are? Or, as an interpreter, can you acquire more skills to improve your competence?

Today, more than ever before, those are questions you should be asking yourself.

Your organization's risk managers must be certain that how your interpreters serve limited English speaking customers complies with numerous governmental and industry standards.

More importantly... their interpretations do not expose your organization to potential lawsuits!


This is Why You Should Know About Language Line® University

Here are the ways our professional interpretation instructors can help interpreters and in-house interpretation staff be the best they can be...


Language Testing

Language Line University will:

  • Screen new interpreters through testing to facilitate the hiring process
  • Assess the proficiency of any organization's existing bilingual staff or other interested bilingual speakers, and bilingual employees
  • Evaluate staff or freelancing interpreters' knowledge of professional ethics, interpreting protocols, and industry terminology


Professional Interpreter Training

We'll then train interpreters in the critical areas of:

  • Interpreter Protocols
  • Interpreter Ethics
  • Interpreting Skills
  • Advanced Terminology and Procedures
  • Challenging Aspects of the Profession and
  • Professional Development


Benefits to You

As an organization, once your staff successfully completes Language Line University programs...

  • You will be confident that your staff meets the highest standards for in-house language assignments;
  • You will have validation from a recognized and trusted source that your staff are role-qualified;
  • Your in-house staff morale will increase by your recognizing the differentiation between qualified interpreters and other bilingual individuals;
  • You will receive an "on-file record" for The Joint Commission audits which meets and exceeds OCR guidelines and CLAS Standards;
  • You will lessen your liability and improve your risk management; and
  • You'll feel assured the needs of your diverse customer base are being met

As an interpreter:

  • You will receive a certificate validating your skills and competency;
  • You will further improve your skills;
  • You will be more qualified to maintain or seek a position as an interpreter


Get the best testing and training for your money...

  • All Language Line University programs are conducted over the phone, eliminating additional travel and accommodation costs for your interpreters and testing administrators
  • You may schedule your interpreters for testing or training at any time from any location, reducing downtime and saving operating costs for your organization
  • On-site delivery is another available option

Companies that choose Language Line University enjoy substantial cost savings compared with alternative testing and training methods.

To Learn More, Please Call 877-351-6636

Or Email

Or use the Test Registration Form

Non-Disclosure Agreement

Descriptions of Tests and Training

Interpretation in Over 170 Languages (List)


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